I had to take my car into Super Tyre in Pinetown on Friday, July 24 and what service excellence I got.
From when I got there and was greeted to when I left was an absolute pleasure. Your staff are polite, professional and very knowledgeable. Vince who was behind the front desk, listened to what I wanted and quoted me there and then. I put my car on the ramp and went into your waiting room to have coffee.
A while later Chris, the fitter called me to have a look at what he was doing to my front left tyre and rim. He explained there was a bit of an anomaly with the rim but that the tyre was turned and balanced and there was absolutely nothing wrong. He also explained to me that my front tyre had been replaced as the old one had a bulge in it from when I hit a pothole. He also said the other three tyres were reversible and that they were all in excellent condition.
Your waiting room was clean and tidy and the amenaties as clean as could be considering the constant foot traffic.
When it came time to settle up Vince was quick to go through what had been done and to type up my bill. I was also given a voucher for 25% off my next wheel alignment. This is the third of my cars that I have taken to Super Tyre over the years and I have always had very good service from your staff. This last visit was way and above the best I have had from any company. Too many people are quick to complain but never to compliment, but your staff go above and beyond to make dealing with clients a priority. Long may it continue
I would like to bring to your attention the exemplary service I received from your staff at your Pinetown branch. The people who serviced me was Vincent and Desmond. They went above and beyond what one would expect. They should be commended for their attitude and their desire to please. They are a great advert for your company. Please give them my thanks.
Great prices for a variety of tyres
Great Service from the team. Had my from front tyre bearing replaced.
Brickhill Road Branch
Excellent exceptional service. Friendly staff that goes that extra mile. Very pleased.
Umgeni Road Branch
I wanted to thank and congratulate you on the attention and service received this morning. It was really refreshing and rare to have my motoring needs attended to so accurately and efficiently by both yourself and your fitters who went out of their way in the most pleasant manner to assist. I congratulate you on their being so aware of the current crisis which we all face and their behaviour in that regard.
With many thanks and best wishes.
South Coast Road Branch
I met Ravi what a legend I have never met anyone with as much knowledge regarding vehicles and especially tyres. Thank you Ravi, you are a true asset to this company.
Chané was SUPER helpful in all departments, giving me good advice on what options I have in repairing my tyre and keeping me updated as to what they are doing and being speedy while I wait and enjoyed some coffee. Also helped me out with putting some minor things back onto my car.
South Coast Road Branch