BHEKI’S 20 YEARS

Super Tyres is all about loyalty and support, not only about our customers, but our Team Members too. We honour their commitment and recognise their significant milestones which serve as examples and inspiration to other Team Members.

Case in point: we started the year on a high note when, on Friday, the 5th of February, the Pinetown team celebrated their lead fitter and induna Bheki Gcabashe’s 20 years’ service with Super Tyres. What a noteworthy achievement!

Belinda Du Plessis, Pinetown’s Branch Manager, presented Bheki with his 20 Year Long Service Certificate and Gold Name Badge in recognition of this remarkable milestone and thanked him for his continued dedication and loyalty to the company. The branch joined in the celebrations with a lunch given by Management. 

Well done Bheki!

50th Birthday Celebration

The Admin Staff from our Head Office

On Wednesday, 27 January 2021 Super Tyres celebrated its Golden Jubilee! While we munched on our celebratory KFC meal — courtesy of management — we reminisced on how this multi-million Rand enterprise was established through the tenacity and fortitude of a husband-and-wife team who, with limited financial means, 50 years ago, started with a single branch in Leopald Street Durban. The company has since grown to a national footprint encompassing 8 Airport Depots, 9 retail branches across KwaZulu Natal and 11 Joint Ventures, stretching over five provinces. We sure have come a long way since those humble beginnings!

Pietermaritzburg Branch

PMI Training

On the 22nd of October, Management and HR held a recap session with the 7 heroes currently enrolled on the Wholesale and Retail Management course (ranked at NQF Level 4). Michael from our Pinetown branch says despite the many challenges brought about by the lockdown, they managed to pull through- the heroes were all happy to have made it to the exams. “The biggest hurdle was time; having to juggle work, studies and still find managers for their input during a pandemic was not easy”, Michael adds. The team is currently waiting on their results and as a company we look forward to growing the number of graduates.

Tread safely these holidays

The year-end holidays are just around the corner and many of us are counting down the days for that trip away to our favourite holiday destination or to visit family members. For those planning to travel long distances by car these holidays, tyre safety should be top priority. “Your tyres are the only point of contact that your vehicle has with the road and therefore need to be in good working condition at all times to ensure your safety,” explains Dean Horn – Super Tyres Managing Director. 

While human error is the biggest cause of car accidents on the road, badly maintained vehicles and poor tyre condition also significantly contribute to the national road toll every year. “Many accidents can be prevented by ensuring that tyres and shocks are kept in the best possible condition,” says Horn.  The safety of both yourself and your passengers, along with the other road users, may very well depend directly on the condition of your cars tyres. “Tyres are what hold the vehicle securely on the road, allowing drivers to steer and stop safely. Tyres and shock absorbers are partners in maintaining your safety. Shock absorbers look after the tyres by keeping them on the ground, and the tyres literally hold your lives in their grip,” he adds.

Making sure that your tyre pressure, tread and wheel alignment is correct is critical for road safety. Approximately 20 percent of fuel goes towards overcoming friction between the car and the road, so ensure you have your tyres checked to help prevent unnecessary spending at the pumps.

Checking your tyre pressure to make sure that they are properly inflated can also make a significant difference in how long your tyres last. “Under or over-inflated tyres don’t wear evenly and won’t last as long. The front and rear axles and right and left sides of your car wear down your tyres differently. Rotating your tyres regularly helps extend the life of your tyres and improve performance. We recommend that you rotate your tyres every 10,000 Km,” says Horn. 

It is advisable to check the date codes on your tyres to make sure that they are not older than 5 years. As tyres age, the rubber gets brittle and dry which can lead to poor grip and possible casing failure. “The week and year of manufacture can be found in an oval on the sidewall of the tyre. For example, a tyre with the date code: 0418 would have been manufactured in the 4th week of 2018, making it close to 3 years old now,” explains Horn. 

To avoid any problems when driving to your vacation, practice these important tyre safety tips:

  • Inspect your tyres: It is essential to regularly inspect your tyres for wear and any damage to avoid sudden problems. Have a professional inspect your tyres every six months. Always ensure that all four tyres are the same size as specified by the vehicle manufacturer as well and the same speed rating and load index (including your spare tyre). 
  • Check the air pressure: Driving with incorrect tyre pressure can affect a vehicle’s handling and braking, particularly in wet conditions, and can seriously compromise your safety. Driving on severely under-inflated tyres can cause heat build-up and eventually, premature failure. Check your tyre pressure monthly and before every long trip.
  • Respect the load capacity: Do not exceed the load capacity relative to the tyre’s load index. Tyres loaded beyond their maximum loads can build up excessive heat that may result in sudden tyre damage with severe safety consequences.
  • Check your shocks: Worn shocks won’t keep your wheels glued to the road, no matter how new your tyres are. In an emergency situation, applying brakes can cause your tyres to loose contact with the road, increasing the chance of an accident. Signs of worn shocks include: a vibrating steering wheel, bald patches on tyres and if the vehicle does not hug the road on bends and/or veers excessively in side winds. Be responsible and get your shocks inspected by a professional before any long trip. 
  • Inspect your spare tyre: Always inspect your spare tyre ahead of any long trip. Ensure it is pumped to the correct air pressure and is in good condition. If you see any damage to a tyre or wheel, replace it with your spare tyre and have your tyre checked by a professional.

“It is also very important to remember to sanitize and disinfect your vehicle before, during and after any trip,” explains Horn.

While we continue to disinfect our homes and workplaces, a car may often get overlooked, but is equally important. Clean the air conditioner vents by spraying them with a specialised cleaner and then remove and clean the filter. Clean high-touch surface areas such as the steering wheel, knobs, switches and buttons by using a car interior cleaner. Don’t forget to clean the interior and exterior door handles as well as your car key.   

Whilst you’re planning your route and what to pack, don’t forget to make sure your vehicle is well maintained, safe and roadworthy. “If you are unsure about the condition and safety of your vehicle’s tyres and shocks, get them checked by a tyre specialist well ahead of the year-end rush,” concludes Horn.  

Celebrating Flo’s big 25

Chatsworth resident, Florence Pillay, was recently recognised for an impressive twenty-five years of dedicated service by the KZN Super Tyres Management team.

 

Florence joined Super Tyres in the November of 1995 and was the first person of colour to be employed into the administration department by founders, Bob and Joslyn Horn. Her duties included banking, weekly payroll and bookkeeping. “I can still recall my very first day. Mrs Horn personally took me to all the stores and introduced me to every single staff member.  After three months I was promoted and given the responsibility of reconciling the cash banking for Super Tyres. Back then there were 12 retail stores and I remember physically counting every single rand that needed to be banked.  Nine months later I was promoted to the Bookkeeper at Super Tyres head office and took on the responsibility of the total payroll, salaries and wages, human resources and the bookkeeping of the Super Tyres Group,” says Florence.

 

Working in a predominantly male industry has never bothered Florence and she prides herself on her honesty, reliability and strong work ethic. “In 2019 I was awarded the coveted Administrative Excellence Award in recognition of my expertise, knowledge, values, passionate dedication to the cause and purpose of our company, my commitment in excellent servicing of our internal and external customers and suppliers, and for being the dedicated heart for employee advocacy,” adds Florence.

 

Florence has enjoyed being a part of the company’s growth, with Super Tyres expanding to 31 retail and in-house branches over the years.

“Florence is hardworking, dedicated and a true asset to our team,” says Dean Horn – Super Tyres Managing Director.

Florence has a very loving and supportive husband of 28 years, Manuel Pillay, and their pride and joy is their 20 year old daughter, Elyona Angel Pillay, who is currently in her third year of studies to become a Veterinary Surgeon.


In her spare time, Florence enjoys singing, socialising, reading, watching movies and is very involved at her local church. “I am also a Lecturer at the Bible School in the evenings and love to write articles for evangelism and give biblical advice on matters of the heart in my “Ask Flo” column currently featuring in a Christian magazine.”

 

Her advice to others is to first love God, then yourself and to spread love to others who need encouragement and hope. Florence is a firm believer in the importance of taking pride in yourself, your work and to always be consistently reliable, honest and loyal.

 

“I am very grateful to be a part of the Super Tyres team who are like family to me. I love the challenges, the variety and the opportunities that come my way every day. I am committed to mentoring, inspiring and sharing my years of knowledge to up-and-coming members in my department. I am passionate about serving others and developing people to be the best they can be in all spheres of their lives,” concludes Florence.

Recognition is the greatest motivator!

Recognition is the greatest motivator! – Gerard C. Eakedale

Yet another five star review for our Umgeni Road team, following an act of kindness. Management has since awarded the below heroes with  a “Caught-in-The-Act” Certificate; recognition for their above and beyond attitude. We received the below mail from David Cobble.

On Friday the 20th of November I had sent my vehicle to another company for a power steering service, when I returned to collect my vehicle, I then developed a lot of technical errors which caused my vehicle to cut and not start again I was assisted by 2 gentleman from Super Tyres Umgeni, A Tall white gentleman and a Short in comparison Indian gentleman who where locking up stayed to help. We were unable to get Joy from the situation, when the two gentleman offered to help push and store my vehicle over night, To my surprise when I returned the following morning the Two gentleman had managed to start and keep my car running so that I was able, to drive to my mechanic and sort the electrical problems The effort and attention I was given though I was not a customer was beyond what I could ask for. Massively impressed by the staff and company ethics. Will gladly do future business.

Grandparents Day at Super Tyres

The first Sunday of October is Grandparents’ Day in South Africa, the day is dedicated to celebrate the contribution the elderly people make into life of South Africa. They are the pillars of many families and also provide care for vulnerable children and orphans. At Super Tyres we will be celebrating these heroes a bit differently, on Saturday 3rd of October we welcome the gogos and mkhulus to our branches between 07:30 and midday.

https://supertyres.co.za/stores-contact/

Visit one of our branches to enjoy this offer.

 

 

 

 

Another “Caught in the Act” Award

It seems our Pinetown branch staff really live up to being heroes, as we received another letter from Kathy Meldrum, where Vincent was again commended along with Chris, and we were delighted to hand out “caught in the Act” awards. This is her glowing report:-
“Good morning

I had to take my car into Super Tyre in Pinetown on Friday, July 24 and what service excellence I got.

From when I got there and was greeted to when I left was an absolute pleasure.  Your staff are polite, professional and very knowledgeable.  Vince who was behind the front desk, listened to what I wanted and quoted me there and then.  I put my car on the ramp and went into your waiting room to have coffee.  

A while later Chris, the fitter called me to have a look at what he was doing to my front left tyre and rim.  He explained there was a bit of an anomaly with the rim but that the tyre was turned and balanced and there was absolutely nothing wrong.  He also explained to me that my front tyre had been replaced as the old one had a bulge in it from when I hit a pothole.  He also said the other three tyres were reversible and that they were all in excellent condition.

Your waiting room was clean and tidy and the amenaties as clean as could be considering the constant foot traffic.

When it came time to settle up Vince was quick to go through what had been done and to type up my bill.  I was also given a voucher for 25% off my next wheel alignment.  This is the third of my cars that I have taken to Super Tyre over the years and I have always had very good service from your staff.  This last visit was way and above the best I have had from any company.  Too many people are quick to complain but never to compliment, but your staff go above and beyond to make dealing with clients a priority. Long may it continue.”In these trying and uncertain times, it is even more commendable that our staff go out of their way to ensure our customer are so well looked after and feel cared for, we are so very proud of you all, thank you!

Meet Sache & Leslie

Leslie is the Financial Manager at Super Tyres and she keeps a tight control of debtors, creditors, bookkeeping, buying and stock management. “I am also very involved in HR and truly love growing and nurturing people. I find it so rewarding to help others and am committed to making a difference in other’s lives.”

Sache is the IT Development Manager at Super Tyres and is responsible for improving processes, streamlining and automating systems, portal development and new IT project management. “I absolutely love what I do and am passionate about finding solutions to streamline processes. Making someone’s job easier, quicker and less stressful is very rewarding!”

Leslie and Sache’s advice for fellow women is to never doubt their worth or ability. “Never sell yourself short. You can be successful in a man’s world and are more than capable of achieving great things. Empower yourself through learning, ensure you have a skill and always keep your independence.”

There is a growing trend of women coming in to have their tyres replaced and/or wheel alignment seen to. “Whilst we still have men coming in to our stores, we have definitely noticed an increase in the number of women coming in over the past few years which is wonderful,” explains Dean.

Sache says she loves working in the tyre industry and has great respect for all women who work in typically male-dominated industries. “This women’s month let’s all make a concerted effort to recognise, honour and appreciate all the wonderful women in our lives.”

Meet Chané

Chané Nel has worked at Super Tyres for the past fifteen months and handles sales, customer service and administration. Working in a predominantly male industry has never bothered Chané and she thrives on customer and team interaction. “I enjoy my job and love the culture of the business – we really are one big happy family. The most rewarding part of my job is each and every happy customer I deal with.”

Chané’s advice for fellow women is to never doubt their worth and to remain true to themselves. “Always remain true to yourself and don’t worry about what anyone else thinks.”

There is a growing trend of women coming in to have their tyres replaced and/or wheel alignment seen to. “Whilst we still have men coming in to our stores, we have definitely noticed an increase in the number of women coming in over the past few years which is wonderful,” explains Dean.

Chané says she loves working in the tyre industry and has great respect for all women who work in typically male-dominated industries. “This women’s month let’s all make a concerted effort to recognise, honour and appreciate all the wonderful women in our lives.”