Month: August 2019

Dear Graham,

I had 4 shocks fitted at this branch yesterday and spent about 3hours there.

May I congratulate you on having such a fine group of men providing the best service that I have experienced in many a year.

Each and everyone is polite, helpful, motivated and a happy group of people. This wonderful attitude cascades to us your clients also.

Thank you and well done.

Mark Wardell

I want to extend my hearty appreciation for the level of service I received upon entering your premises today. My car was vibrating and the service was prompt. The right advice accompanied by friendliness made my day that was otherwise going South. You guys that are in the service business are a rare gem that requires nurturing.

I am at a loss for words for the oceanic and gigantic gesture please kindly pass on my appreciation to your front desk and floor staff wow wow wow God bless. 

– Percy Shangase

Pinetown

Well done Rob & TEAM

“This is the only tyre company I will ever go to… the staff was beyond helpful and friendly… the best part is that I felt I could trust their advice.. this goes a long way in having a good business. Thank you”!

Yesterday I visited Super Tyres in Richards Bay.
I was in total awe with the service that I received from Khaya.
Such a pleasant guy who was so energetic enthusiastic….he smiled so much and even asked me to watch him checking my tyres for any punctures. He was so friendly and seems so dedicated and efficient.

Thank you, Khaya for making my visit so pleasant…

Lynn Govender

What incredible service at Super Tyres in Pinetown this morning. It’s honestly so nice to see companies really going above and beyond for their clients! Even Ava-Grace had an awesome experience! 
We will be back!!

Nicola-Jayne Coetze

Morning Hein and team, (Super Tyres Pietermaritzburg)

Just a quick note of thanks to both you and your team at Super Tyres. This was my first occasion to use your fitment centre and I was not disappointed in any way. The service that I have received from start to finish has been outstanding and will not hesitate to return when the need arises again. I am very happy with the Goodyears that I have chosen and all appears to be 100% in order.

Well done to you all for the all-round superb service along with the friendliness.

Have a great day.

Kind regards,

Clyde Verwey

Good afternoon Graham. Hope all is well. 

I wanted to compliment the brilliant customer service delivery by your Pinetown branch. I was greeted with a warming smile the moment I drove into the store. Brandon, Desmond, and Denzil served me fast and efficiently, while I waited I overheard Marlon with another customer. He was incredibly helpful and knowledgeable on the tires and gave the customer many excellent alternatives that could be more cost-effective for the client. 
Brandon has always been a great ambassador since I first met him at the south coast branch. 

I look forward to shopping here again 

Thanks, Kayd Ellis

4 July 2019

Good Morning

I have to compliment your Durban Umgeni branch for excellent service!

Especially Rob, I have been to your Umgeni branch 3 times before I could afford to buy the new tyres that Rob recommended.

On Monday 24 March I went to Super tyres to get new tyres, and sort out a very uncomfortable shake on my steering wheel. Later when I was picking up from my home, I paid as the invoice indicated.

By 17.25 I received a missed call from Rob to contact him in the morning, which I did. Rob phoned to let me know that I was overcharged, the invoice had worked on as quoted, which they didn’t do.

I would not have known if Rob didn’t advise me, I went back Wednesday morning with my bank statement and received a very unexpected refund in my bank account this morning.

Thank you so much for your honesty and integrity, may God bless you Rob Wilkerson.

Kind regards

Ester Grobbelaar

28 March 2019